After an initial period of hopefullness, my phone started acting worse than ever.
So this evening I went to Sprint, all ready to raise a ruckus and make a scene. I said, I'm having phone problems, and the last two people that tried to fix it made it worse. The person at the counter asked where I wanted the replacement sent to.
This was quite a surprise, and rather took the steam out of my plans to rant and demand justice.
So I guess I'll have a new phone soon. :-)